801 Privacy Policy - Protection of Your Personal Information
At 801, we are committed to protecting the privacy and personal information of our users in accordance with strict regulations. This policy explains how we collect, use, and protect your data when you use our platform.
Information Collected
We collect personal and non-personal information to provide a safe and optimal experience for 801 users. The types of information collected include:
- Account information such as name, phone number, email address, and identity verification details.
- Device and browser information including IP address, device type, operating system, and usage log data.
- Local payment information including transactions in Malaysian Ringgit (RM), as well as deposit and withdrawal methods.
- Cookies and tracking technologies to enhance user experience and for analytics and marketing purposes.
- Platform usage data such as betting history, feature interactions, and content activity.
Purpose of Information Use
We use your information to:
- Setting up and managing user accounts and account security.
- Processing financial transactions efficiently and securely.
- Providing responsive customer support and personalised services.
- Sending platform updates, promotional offers, and other important information through legitimate means.
- Comply with legal requirements, regulations, and internal policies.
- Analysing platform usage for continuous improvement.
Cookies and Tracking Technologies
Cookies and tracking technologies help us identify users and streamline the in-platform experience by remembering preferences and login details. This data is also used for analytics, measuring the effectiveness of promotions, and enhancing security.
You can manage cookie usage through your browser settings, though this may affect certain features within the 801 platform.
Data Storage and Security
801 employs a range of physical, technical, and administrative security measures to protect users' personal data from unauthorised access, disclosure, intrusion, and damage.
Data is retained for as long as required under applicable law or for the purposes stated in this Privacy Policy.
In the event of a data breach, we will take immediate action in accordance with legal requirements and notify affected users.
Sharing Information with Third Parties
Your personal information will not be shared with any third party without your consent, except in the following circumstances:
- With payment service providers for transaction purposes.
- When required by law, regulation, or government directive.
- In the context of security investigations or fraud prevention.
- With third parties that support the operation of the 801 platform, provided they comply with our privacy policy.
User Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections if your information is inaccurate or incomplete.
- Withdraw consent for the use of your data for specific purposes.
- Deleting your personal information, subject to legal or operational requirements.
- Contact us with any enquiries or complaints related to privacy.
Privacy Policy Changes
801 reserves the right to update this Privacy Policy from time to time in line with legal requirements and technological changes. Users will be notified via notifications or announcements on the platform. Continued use after the effective date of any changes constitutes acceptance of the revised policy.
Please check this page periodically for the latest updates.
How to Contact Privacy Support
For any enquiries or requests regarding our Privacy Policy, you may reach the 801 support team through the official channels provided on the platform or via our customer support email. We are committed to responding professionally and keeping your information strictly confidential.